Angkabet Privacy Policy

01 Introduction

This Privacy Policy ("Policy") is issued by Angkabet ("we", "us", "our"), the operator of the Black Diamond VIP online casino and sports betting platform accessible at angkabet.cam. This Policy describes how Angkabet collects, processes, stores, shares, and protects the personal data of players ("you", "your") who access and use our platform.

Angkabet respects your right to privacy and is committed to collecting only the personal data necessary to deliver our services, comply with our legal obligations, and protect both you and the Platform from fraud and financial crime. We do not sell your personal data. We do not share it for commercial advertising purposes. We process it only for the specific purposes described in this Policy.

This Policy applies to all personal data we collect through the Angkabet website, mobile interface, customer support communications, and any other interaction you have with the Platform. By registering an account and using our services, you acknowledge that you have read and understood this Policy.

02 Definitions

Term	Definition
"Personal Data"	Any information that identifies or can reasonably be used to identify a living individual, including name, email address, phone number, IP address, and financial account details.
"Processing"	Any operation performed on personal data, including collection, storage, use, disclosure, transfer, and deletion.
"Data Controller"	Angkabet, as the entity that determines the purposes and means by which your personal data is processed.
"Data Processor"	A third-party service provider that processes personal data on behalf of Angkabet under a contractual agreement.
"KYC"	Know Your Customer — identity and document verification procedures required by our licensing obligations.
"Cookie"	A small data file placed on your device by the Platform to support functionality, security, and usage analytics.
"Consent"	A freely given, specific, informed, and unambiguous indication of your agreement to the processing of your personal data for a stated purpose.

03 Data We Collect

Angkabet collects personal data in the following categories depending on how you interact with the Platform:

3.1 Registration & Account Data

• Full legal name as it appears on your government-issued identification
• Date of birth (used to verify the 21+ age requirement)
• Email address and mobile phone number
• Residential address, including city (e.g., Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam)
• Username and encrypted account password
• Preferred currency (MYR — Malaysian Ringgit)

3.2 Identity Verification (KYC) Data

• Copy of Malaysian MyKad, passport, or other government-issued photo identification
• Proof of residential address (utility bill, bank statement dated within 3 months)
• Proof of ownership of payment methods (e.g., screenshot of e-wallet account, bank statement)
• Source of funds documentation where required by our licensing obligations

3.3 Financial & Transaction Data

• Deposit and withdrawal amounts, dates, and payment method references
• Payment method identifiers (e.g., Touch 'n Go eWallet account reference, Maybank account last four digits, DuitNow transfer reference, USDT TRC20 wallet address)
• Transaction history within the Platform
• Bonus credits claimed and wagering activity associated with promotions

3.4 Gameplay & Betting Activity

• Game titles played, bet amounts, win/loss outcomes, and session durations
• Sports betting market selections, bet slips, and in-play activity
• Responsible gambling tool usage (deposit limits, session limits, self-exclusion requests)

3.5 Technical & Device Data

• IP address and approximate geolocation (country and city level)
• Device type, operating system, and browser information
• Platform access timestamps and session duration data
• Cookie identifiers and similar tracking technologies as described in Section 8

3.6 Customer Support Communications

• Live chat transcripts, email correspondence, and support ticket content
• Any personal data you voluntarily share during a support interaction

04 Legal Basis for Processing

Angkabet processes your personal data on the following legal grounds:

Legal Basis	Application
Contractual Necessity	Processing required to provide your Angkabet account, verify your identity, process deposits and withdrawals, and deliver gaming services.
Legal Obligation	Processing required to comply with our licensing conditions, anti-money laundering (AML) regulations, and KYC obligations.
Legitimate Interests	Processing to prevent fraud, maintain platform security, monitor for prohibited conduct, and improve our services — where such interests are not overridden by your rights.
Consent	Processing for optional marketing communications, analytics cookies, and personalisation features — where you have opted in. Consent may be withdrawn at any time.

05 How We Use Your Data

Angkabet uses your personal data exclusively for the following purposes:

• Account Creation & Management: To register your account, verify your identity, manage your profile, and communicate important account updates.
• Payment Processing: To facilitate MYR deposits and withdrawals via your chosen Malaysian payment methods (Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank, CIMB, Public Bank, Hong Leong, USDT TRC20, 7-Eleven CLiQQ).
• KYC & Age Verification: To confirm you meet the 21+ minimum age requirement and to verify that you are the beneficial owner of your registered payment methods.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, money laundering, bonus abuse, and other violations of our Terms and Conditions.
• Responsible Gambling: To monitor gameplay activity for indicators of problem gambling, enforce self-exclusion requests, and apply deposit or loss limits you have configured.
• Customer Support: To respond to your support enquiries, resolve disputes, and maintain records of communications for quality assurance.
• Platform Improvement: To analyse aggregated and anonymised usage data to improve the Platform's features, performance, and user experience.
• Marketing (with consent): To send you promotional offers, bonus notifications, and product updates by email or in-platform notification, where you have opted in to receive such communications.
• Legal Compliance: To fulfil obligations under our international gaming licence, respond to lawful regulatory requests, and maintain records required by applicable law.

06 Data Sharing & Disclosure

Angkabet does not sell, rent, or trade your personal data to any third party for commercial purposes. We may share your data only in the following specific and limited circumstances:

• Payment Processors: Transaction data shared with licensed payment service providers (Touch 'n Go, Boost, GrabPay, FPX operators, DuitNow, and cryptocurrency network processors) to execute your deposit and withdrawal instructions.
• KYC & AML Providers: Identity documents shared with regulated identity verification and anti-money laundering screening partners to fulfil our KYC obligations.
• Gaming Content Providers: Aggregated gameplay session data shared with our game studio partners for jackpot pool management and game performance analysis. This does not include personally identifiable information.
• Regulatory Authorities: Personal data disclosed to our licensing authority or other applicable regulatory bodies where we are legally required to do so.
• Law Enforcement: Data disclosed in response to lawful court orders, warrants, or formal law enforcement requests, strictly limited to the information specified in such requests.
• Business Transfers: In the event of a merger, acquisition, or transfer of the Angkabet business, your data may be transferred to the acquiring entity, subject to equivalent privacy protections.

07 Payment Data Processing

When you deposit or withdraw funds using Malaysian payment methods such as Touch 'n Go eWallet, Boost, GrabPay, Maybank2u, CIMB Clicks, Public Bank online, Hong Leong Connect, DuitNow, or FPX, your payment details are transmitted directly to the relevant payment service provider via secure, encrypted connections. Angkabet stores only the minimum payment reference data required to reconcile transactions, investigate disputes, and maintain required financial records.

For USDT TRC20 cryptocurrency deposits, your wallet address is recorded for transaction verification purposes. Angkabet does not store your private keys and cannot access your external cryptocurrency wallet.

All payment transaction records are retained for a minimum of five years following account closure in compliance with standard financial record-keeping obligations applicable to internationally licensed gaming operators.

08 Cookies & Tracking Technologies

Angkabet uses the following categories of cookies and similar technologies on the Platform:

Cookie Type	Required?	Purpose
Essential Cookies	Yes — cannot be disabled	Maintain your login session, remember security preferences, prevent cross-site request forgery. Required for the Platform to function.
Security Cookies	Yes — cannot be disabled	Detect suspicious activity, support fraud detection systems, and authenticate devices associated with your account.
Functional Cookies	Optional	Remember your language preferences, preferred game view, and responsible gambling settings between sessions.
Analytics Cookies	Optional (consent)	Understand how players navigate the Platform in aggregate to improve UX. Data is anonymised before analysis. No individual tracking.

You may manage optional cookie categories through your browser settings. Disabling essential cookies will prevent the Platform from functioning correctly. Angkabet does not use third-party advertising cookies or behavioural tracking cookies.

09 Data Retention

Angkabet retains personal data for the following periods:

• Active Account Data: Retained for the full duration of your account registration with Angkabet.
• Post-Closure Data: Following account closure, core account and transaction records are retained for a minimum of five (5) years to comply with AML and licensing obligations.
• KYC Documents: Retained for five (5) years after the end of the business relationship, in line with standard financial compliance requirements.
• Customer Support Records: Retained for two (2) years after the resolution of the relevant support interaction.
• Marketing Data: Retained until you withdraw consent or unsubscribe from marketing communications, after which data is deleted or anonymised within 30 days.
• Analytics Data: Anonymised and aggregated. No retention limit applies as the data cannot be used to identify individuals.

Where you request deletion of your personal data and no legal retention obligation applies, Angkabet will delete or permanently anonymise your data within 30 days of receiving a valid deletion request.

10 Data Security

Angkabet implements the following technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure:

• Encryption in Transit: All data transmitted between your device and the Angkabet Platform is encrypted using Transport Layer Security (TLS 1.3) with 256-bit AES encryption.
• Encryption at Rest: Personal data stored in Angkabet's databases is encrypted at rest using AES-256 encryption standards.
• Access Controls: Access to personal data is restricted to authorised personnel on a strict need-to-know basis. All staff with data access are bound by confidentiality obligations.
• Two-Factor Authentication: Player accounts support two-factor authentication (2FA). We strongly recommend enabling 2FA to protect your account from unauthorised access.
• Penetration Testing: The Platform undergoes regular third-party security assessments to identify and remediate vulnerabilities.
• Incident Response: Angkabet maintains a data breach response protocol. In the event of a breach affecting your personal data, we will notify affected players within 72 hours of becoming aware of the incident.

11 International Data Transfers

Angkabet operates under an international gaming licence and may store or process your personal data on servers located outside Malaysia. Where personal data is transferred internationally, Angkabet ensures that appropriate safeguards are in place to protect your data to a standard equivalent to or exceeding that required under applicable international data protection principles.

Such safeguards may include contractual data processing agreements with service providers, data encryption protocols, and access restriction controls. By using the Angkabet Platform, you consent to the international transfer of your personal data for the purposes described in this Policy.

12 Your Data Rights

As a player on the Angkabet Platform, you have the following rights in relation to your personal data. To exercise any of these rights, please contact us via our support team with a clear description of your request. We will respond within 30 days of receiving a valid request.

13 Children & Minors

The Angkabet Platform is strictly intended for adults aged 21 years and above. We do not knowingly collect personal data from any individual under the age of 21. If Angkabet becomes aware that personal data has been collected from a person under 21, that account will be immediately closed and all associated data will be deleted, subject to any legal retention obligations arising from the relevant transactions.

If you believe that a minor has registered an account on the Angkabet Platform, please contact our support team immediately. We take underage gambling extremely seriously and investigate all such reports promptly.

14 Marketing Communications

Angkabet may send you promotional offers, bonus announcements, and platform updates by email or in-platform notification, where you have provided consent to receive such communications during registration or via your account settings.

You may withdraw consent to marketing communications at any time by:

• Updating your communication preferences in your account settings.
• Clicking the unsubscribe link included in any marketing email.
• Contacting our support team and requesting removal from marketing lists.

Withdrawal of marketing consent does not affect the receipt of transactional communications, such as deposit confirmations, withdrawal notifications, account security alerts, and responses to your support requests. These are sent as part of the service and cannot be opted out of while your account remains active.

15 Policy Amendments

Angkabet reserves the right to update this Privacy Policy at any time. When material changes are made, we will notify active players via email and/or a prominent in-platform notice at least seven (7) days before the changes take effect, where reasonably practicable. Minor clarifications that do not affect your rights may be made without advance notice.

Your continued use of the Angkabet Platform following the effective date of a revised Policy constitutes your acceptance of the updated terms. If you do not agree with any changes, you should cease using the Platform and contact us to close your account. The most current version of this Policy is always accessible at angkabet.cam/privacy-policy.

16 Contact Us

For all privacy-related enquiries, data access requests, or concerns about how Angkabet handles your personal data, please contact our Data Protection team using the following details:

Channel	Details
Email	[email protected] Plain text only — not a clickable link. Please email us directly from your registered address.
Live Chat	Available 24/7 via the Live Chat widget on the Platform. For privacy requests, state "Privacy Request" at the start of your message.
Response Time	Privacy and data rights requests: within 30 calendar days of receipt of a valid, verified request.
Verification	To protect your data, we will ask you to verify your identity before processing any data access, correction, or deletion request.

[ PRIVACY_POLICY_VERSION: 2026.01  |  EFFECTIVE: 1 JAN 2026  |  DATA_CONTROLLER: ANGKABET  |  PLATFORM: ANGKABET.CAM ]